Lori Parsell

Lori brings an energetic, compassionate, and hands-on approach to every client relationship within our Customer Support team. With professional experience in insurance brokerage, sales, and supporting individuals with special needs, she specializes in resolving complex inquiries with clarity, patience, and genuine empathy.

Rooted in Hampton, CT, Lori is a proud mother of four and grandmother of six who finds joy and balance in nature—whether hiking, bicycling, farming, or exploring local photography. Lori takes pride in applying the same creativity, dedication, and care to supporting customers and team members alike!