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Saw you in the news, donating a roof too a veteran. Being a veteran myself, that touched me. Also, seeing the Klaus is from Denmark, touched home with me. I was born in Denmark, and came too the US, in 1953. I didn't get any other quotes.
All too often people only write to a company (or post online) to complain. But I just wanted to send you and your entire team a "Thanks and Job Well Done"! The excellent service that your company provided was in such stark contrast to the chimney company that I chose (total disaster) - I can't even begin to tell you. From the beginning of the process, Steve Ohlund was very professional and knowledgeable and followed up in a very timely manner to my many questions and concerns. He made me feel very comfortable in the process and was not overbearing or pushy at all (a common trait you do see during in-home presentations). He knows he has a great product and great people behind him, and that was very evident with the way he conducted his presentation and follow up. (Just an FYI- you weren't the cheapest in price, but you are very competitive, and the best in terms of value). The next step was working with Audrey and she was a true joy to work with. She was in constant communication and updated me throughout the entire process and was always a step ahead of my questions. She was always able to be reached and was very friendly, courteous, and helpful. When the actual work began, I was at a national meeting in NYC, but my wife was extremely impressed with how hard everyone was working, and for how long each day they were here. We recently had our first child, and I was never more at ease with them being the only ones here. My son was actually able to sleep during the work too, so they get high marks on the noise level or lack thereof. The actual workers that were here, were professional, courteous, and incredibly hard-working. (Not to mention they were here working during the week that had the actual worst humidity and heat this summer.) In addition, the foreman and a worker came here on a Friday night to make sure my chimney wouldn't leak (because it was supposed to rain that weekend), while I was still waiting for that chimney company to come back and fix their horrible work. The fact that they were even thinking of our house on a Friday night when they weren't even here that day, made me realize that your company is truly top-notch. The outside of our house was left in great condition, and I never found one anil int he grass. I wouldn't hesitate to recommend your company to anyone, and I would always be a referral if you need one. If money wasn't so tight right now, I would have your siding team here if they operated the same was your roofers do- that's just how good of a job they did. If we are ever able to have that done in the future, your company will be the first one I call. I just wanted to let you know you have an incredible team. Thanks!
P.S. I was outside mowing the lawn this weekend and was just so incredibly happy when I was looking at the roof.
I cannot express the level of satisfaction that we recieved from the work that Klaus's company did for us. Met him at a home show and was impressed with the time he took with us about the work we wanted done and his recommendations. I would highly recommend his company to anyone that wants perfection!
Mike Feinberg was very informative and knew his products and services. We wanted a shingle upgrade and special attention paid with the ice/water dam where the roof met the second floor sidewall. Mike incorporated that into his proposal and was sure we had all our concerns answerd.
Your company is a Platinum Preferred Contractor and installed a Total Protection Roofing System not guaranteed by the competition.
Country Carpenters Post & Beam Building Inc. in Hebron referred Klaus Larsen to us. Jeremy your sales person did the rest! You were the first and last call. Thank you
My husband and I had roof PTSD due to a previous roof at a landlord's houses being done over a holiday WEEKEND, taking 4-5 days, not including a dumpster/tarp, and shingles/trash laying for 2 weeks straight. When I spoke to our sales rep about this, Kevin Strid, he was really understanding and assured us the project would be done in one day and clean-up would be efficient. He gave me a good price for the job and we signed the contract. The workers arrived right on time the morning of, led by our foreman John, and got to work quickly. They were done by 2:30 PM and out by 3 PM. Dumpster was picked up later that night. It was actually shocking to me that a roof project could be completed so quickly, efficiently and well-done based on my previous experiences. Worth the money and I'm so relieved we don't have to worry about roof issues anymore in our new house.
My Brother had his roof done by your company and the financing was very good
Even my neighbors were impressed with how incredible, neat and efficient your crew was
The sales rep was knowledgable, easy to reach by phone & did not pressure us into making a decision. The work crew was polite, very hard working and professional. Our roof looks great and we are confident in the workmanship that went into it. I would absolutely recommend Klaus Larsen to others who need this service!
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