Roof Replacement Customer Testimonial from Betty S. in West Hartford, CT

Before we signed with Klaus to install our roof, we did a lot of research.  His bid was clear and provided the most detailed, specific information than any of the 4 other written bids we received.  It allowed us to be knowledgable and ask good questions of the other bidders to ensure that the bids we received were on comparable work.  For example, most bids included lead flashing, while other bids included copper flashing.  There is a big price difference and we were able to discuss with Klaus the pros and cons of using copper to decide if we wanted to incur the cost (we didn't).  Klaus was patient and professional in providing me with further information to my many questions about aspects of the bid such as attic venting and the type of fan to use.  This allowed me to make an informed decision.  He also helped us connect with a mason with an issue about our chimneys that clearly needed repair prior to the commencement of the roof replacement.

His work crew was extrememly hard working.  They put in long days and completed the entire job in three days.  They were respectful of our property - protecting all the shrubs around the house.  They were meticulous in their clean-up.  Klaus himself was on the job, not every minute, but enough to be overseeing the work on a consistent basis.  He was up on the roof with his team both supervising and helping complete some of the work himself.  Our home looks beautiful with the beautiful new roof Klaus' assistant helped me pick.

This weekend a neighbor stopped by who was watching our roof being installed as he drove by the house and saw the completed work.  He was so impressed that he wanted to find out more about Klaus.  Needless to say, I recommended Klaus highly.

- Betty S. of West Hartford, CT
Thursday, August 9th
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