Job review from in Broad Brook, CT 06016 on 10/25/17

Overall Rating:

4.8  out of 5
Our Overall Service

Showed up when they said they would from the salesperson to the installers. All very professional and personable.

Call Representative

She was very personable and knowledgeable. A pleasure to talk to.

Sales Process

Mike was very knowledgeable and very personable. He explained anything and everything that we asked in detail without being pushy.

Our Installation Crew

showed up in a timely manner, did not disturb the neighbors with unnecessary noise. Worked efficiently. They cleaned up after themselves very well.

The Cleanup Process

We did find about a dozen nails left behind but that was the only thing that they left behind. They did a great job.

What made you choose our company:

You folks were approx $3100.00 over the other two estimates we received. However, we choose Klaus Larsen because of the warranty, and the "over and above" way you do the job. The extra nails in the shingles, the flashing, the drip edge and ice barrier all the way up in the valleys, etc. We believe you get what you pay for and we fully expect we got all that we paid for and more with Klaus Larsen.