One of our certified roofing consultants will arrive at your home on the day of the scheduled free estimate. They will give you a heads-up about 30 minutes prior to the appointment to let you know they're on the way.
During the consultation, we will provide a quick and detailed full roof inspection inside and out. Pictures will be taken during the inspection to help you identify areas of concern if there are any.
Once the inspection is complete and we have identified any areas of concern, we give a real proposal with options to choose from depending on your preference and specific needs. We are here to help you- not bore you with a sales pitch.
If you choose to work with us after your inspection and free estimate, we will secure any permits and necessary materials. The next step is for you to choose an installation date so we can officially put a Klaus on your House. There are many perks to choosing Klaus Larsen for your roofing project:
Once the roof is complete, one of our team members will mail you a complete warranty packet for your brand-new roof!
We will give you a specific time and date when we will arrive to do the work, and you can be sure that we will be punctual. If anything happens to delay our arrival you will be notified immediately.
We use tarps and screens to ensure that falling debris is controlled and able to be thoroughly cleaned up. We will protect your landscaping and plants with tarps secured to the roof line, and with ground covers. We will even use overturned buckets to shield smaller plants from damage.
Our crew will wear shirts at all times, and there will not be any loud music playing. We will also bring a portable toilet for use by the crew. You can expect to be treated with courtesy and respect at all times by everyone associated with our company.
We make sure to protect our customers by carrying General Liability insurance. In the very unlikely event that anything is damaged during the course of installation, it will be professionally repaired. Furthermore, our crew is covered by Workers Compensation insurance. This is a very expensive form of insurance that, although it is required by state law, many of our lower priced competitors do not carry. As a result, if any of their employees are injured on your property, they can file a claim against your homeowner’s insurance policy. You are protected when you choose Klaus Larsen LLC.
We will thoroughly clean your property of all job related debris with our company trailer, which means you won’t have a heavy dumpster taking up parking space or potentially damaging the surface of your driveway or lawn.
We are so confident and thorough in our cleanup that we offer a no-nail pledge. At the end of the job, we meticulously collect all nails with powerful magnetic sweepers. If you find any nails on your propety once cleanup is complete, our Customer Care Representative will buy them back from you for the price of $1.00 each. That's a guarantee we put in writing.
Our Customer Care Representative will do a walk through with you at the completion of the job and ensure that you are totally satisfied with the project before collecting the final payment. Even after final payment is received and the job is done, we are always available for any questions or concerns that may arise. We pride ourselves on service after the sale.
Want to learn more about Klaus Larsen LLC? Contact us today or check out the rest of our site to find out who we are, who is on our team, read customer testimonials, view photos of our work, and talk to us about the services we offer to homes throughout Eastern Connecticut & Rhode Island and nearby Connecticut & Rhode Island.
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Proudly Serving Connecticut