Testimonials for Klaus Larsen Roofing

Inspected roof took pictures explained problem supplied estimate for repair.  Well done professional pleasant service man.

Jeremy, the customer care rep, arrived on time and gave a thorough and complete estimate.  It was clear he's knowledgeable about roofing, and when I called with half a dozen follow up questions he was prepared to answer those as well, referring to supplier recommended practices where necessary.  The entire job from stripping, repair, reroof (including ventilation system) took less than two days.  The area was left spotlessly clean.

This review is for a roof replacement completed in July 2013.  I had forgotten to submit it and left it in the draft folder by mistake.  We received an original quote for a roof replacement from Klaus Larsen in 2012 when we first started looking into replacing the roof.  They were able to use that same quote for this work which made a really nice price savings over the four other quotes we received.  The business manager (Jeremy) arrived on July 12, 2013 for contract signing and told us that they could begin work the following Tuesday.  The original contract including a new ridge vent only covering the ridge over the breezeway between the house and garage.  We asked if it would be possible to add the same ridge vent to the main house as well so we could plug up the gable vents on the sides.  This was added to the contract on the spot and did not impact the timing of the work at all.  The contract was signed and we provided a $500 down payment. Our house is a dormered cape with 45% pitch on the front.  The entire crew was outfitted with safety harnesses while they worked on the roof and they were very conscious of maintaining a safe work environment throughout the job. The crew of six arrived right on time (7:00 AM) on Tuesday July 16th along with Klaus and got started immediately.  All of the materials they needed arrived shortly thereafter.  At this point we provided an additional payment covering 50% of the total cost. The old roof was stripped off in less than two hours.  By 1:30 in the afternoon they had installed the drip edges, attached the ice barrier and underlayment and brought the new shingles to the top of the roof.  Because of the brutal heat they left at about 2:00 but not before cleaning everything around the yard to the point that I would allow the kids to play outside. They were all back at 7:00 the next morning and again got to work right away installing the shingles and ridge venting.  By 2:30 they were finished and gone.  They left the breezeway and garage cleaner than we had it when they arrived and since the work was done we have not found a single nail or even an old piece of shingle. A couple of days later the business manager arrived to do a walk around making sure that everything was complete and the work was satisfactory.  Here we provided payment to cover the rest of the contract.  There were absolutely no hidden fees or extra expenses.  Everybody on the crew was very polite, hardworking and made less noise than my kids do on a regular basis. I would not hesitate to recommend Klaus Larsen and his crew to anybody in need of a roof, they are a pleasure to work with.  I would strongly encourage people needing a roof to a least bring them in for a quote to see how they measure up.  They provided us with valuable information about what was involved with a roof replacement and the options available to us.

Job went very quickly.  Clean up was excellent.  No damage to bushes or lawn.  This is an old big house with many attachments and seams and flashing and all went very well.  Wanted gutter guard but roof too irregular to install so gutters were stuffed with black porous material which seems to work well.

Dear Klaus, I just wanted to take a minute to thank you for the great job you have been doing for us. I am very pleased with the roofing jobs at both of our properties and will not hesitate to use your company for future projects if the need arises. If you need a reference, please do not hesitate to call me! Best Regards, Richard B. Green, President

Klaus Larsen was one of 7 roofing companies which I called in to provide estimates for a roof replacement.  Of the 7, Klaus Larsen was a very close second in my choice and since the work is not yet complete, I may ultimately decide I should have gone with Klaus.  I was very impressed with all aspects of their professionalism all along the way.  They were informative, cooperative, and patient.  Their price seemed very fair as well, as was the second lowest of all the prices I received.  I would highly recommend calling them for an estimate and would not hesitate to recommend them to a friend based on my experience with them.

Klaus Larsen was extremely organized, reasonably priced, and I highly recommend them.

Klaus and his crew did a great job putting a new roof on my rental property.  His price quote was very competitive, especially the price for replacing any damaged plywood underneath the existing asphalt.  The house was very old and we discovered that nearly every single piece of plywood needed to be replaced due to old and rotted wood.  The fact that Klaus kept his part of his bid low and fair, he saved me tons of money compared to the other quotes I got. I liked everything about my experience with Klaus and I would have not problem recommending him.  In fact, I plan to use him again for my future projects.  

Klaus is a consumate roofing professional whose attention to detail is unequal.  He recommended a particular color shingle which complemented the color of the house extremely well.  Our house is a ranch with an unusually large surface area.  The job required removal of asphalt and wood shake shingles.  The entire roof needed to be decked with plywood.  The shingle removal resulted in significant amount of debris falling into the attic.  Klaus appropriately advised us to consolidate remaining items in attic and garage and cover with plastic.  He and his crew scupulously removed all remaining debris from these areas.  The roofing work was done to exacting standards.  Because of the size of the job, the manufacturer of the shingles that was responsible for the guarantee, sent special overseers to inspect the work.  The job also included two solar exhaust fans and replacement of three skylights in the kitchen.  The roof installation and the extras were all executed with great precision.  Klaus' exceptional warm personality and knowledge inspired our confidence and trust.  We authorized him to have fully access to our home while we were out of town so the job could be completed with minimum disruption to our lives.  Not only was the house left in ideal condition, he even watered our plants.  We would highly recommend him for precision roof work.  Since the roof cost was a great expense, we were able to use a combination of check, and credit card for payment which was extrememly helpful.

Before we signed with Klaus to install our roof, we did a lot of research.  His bid was clear and provided the most detailed, specific information than any of the 4 other written bids we received.  It allowed us to be knowledgable and ask good questions of the other bidders to ensure that the bids we received were on comparable work.  For example, most bids included lead flashing, while other bids included copper flashing.  There is a big price difference and we were able to discuss with Klaus the pros and cons of using copper to decide if we wanted to incur the cost (we didn't).  Klaus was patient and professional in providing me with further information to my many questions about aspects of the bid such as attic venting and the type of fan to use.  This allowed me to make an informed decision.  He also helped us connect with a mason with an issue about our chimneys that clearly needed repair prior to the commencement of the roof replacement. His work crew was extrememly hard working.  They put in long days and completed the entire job in three days.  They were respectful of our property - protecting all the shrubs around the house.  They were meticulous in their clean-up.  Klaus himself was on the job, not every minute, but enough to be overseeing the work on a consistent basis.  He was up on the roof with his team both supervising and helping complete some of the work himself.  Our home looks beautiful with the beautiful new roof Klaus' assistant helped me pick. This weekend a neighbor stopped by who was watching our roof being installed as he drove by the house and saw the completed work.  He was so impressed that he wanted to find out more about Klaus.  Needless to say, I recommended Klaus highly.

Ranch house roof.  Done on time as promised and at cost estimated.  In and out in 2 days.  Excellent job and clean up.  Very pleased.

Klaus Larsen did my roof and fixed my gutters.  He stripped the roof off, removed all the shingles, replaced the plywood, and added support to the roof from the attic. He's great.  He was on time.  All the work was done right.  I'm very impressed with the people that did the work.

To Whom It May Concern: It gives me great pleasure to recommend Klaus Larsen LLC for your roofing project. Here are the highlights of my experience with Klaus: In August 2010 I began getting quotes for a complete roof replacement, our home still had the original roof (1985) and it was time. Klaus came in with a competitive bid and was able to get on the job within a couple weeks. Additionally, he thought he could complete it in one day, while other contractors were telling me 3-4 days. In early September, Klaus and his crew showed up, stripped the old roof clean, and installed the new roof, in one day! They did a professional job, the roof looked great, and they did a thorough clean-up of the gutters/yard/driveway. My wife and I were very pleased with the job. The roof functioned fine throughout the fall, winter, and into the spring. However, about mid-June I began to notice minor water damage on the ceiling of my garage. After a particularly windy thunderstorm, significant staining in the garage ceiling appeared. I called Klaus and he was at my house that afternoon. Upon his inspection, he determined there was a material problem with the new shingles. They could easily be lifted up from the underlying shingle as if they had never bonded to each other. This probably explained the water damage only during windy rain storms. Klaus took total control of the situation, got the GAF area representative out to the house the next week, and removed multiple chingles for GAF to analyze. After about 2 weeks the analysis came back, GAF admitted the shingles were “marginally acceptable”, and offered various options for remedying the situation, none of which included replacement. I was more than disappointed with their offer (this was a new 30 year roof), but Klaus reassured me “you are going to get a new roof, I give you my word”. Sure enough, Klaus took control, twisted some arms and got the approval of GAF for a complete roof strip and replacement. We picked out a new type of GAF shingle, about a week later he had the new roof in place at no cost to us. He even went so far as to rearrange his schedule so they could do the replacement while we were on vacation. I recommend Klaus with enthusiasm, and given the opportunity would hire him again for future work. Sincerely, Tom G.