Testimonials for Klaus Larsen LLC

I'm 69 years old, and this is the best treatment I have ever experienced from a service co., of any kind, in all my adult life.

Dear Klaus,  All too often people only write to a company (or post online) to complain. But I just wanted to send you and your entire team a "Thanks and Job Well Done"! The excellent service that your company provided was in such stark contrast to the chimney company that I choose (total disaster) - I can't even begin to tell you. From the beginning of the process Steve Ohlund was very professional and knowledgeable, and followed up in a very timely manner to my many questions and concerns. He made me feel very comfortable in the process and was not overbearing or pushy at all (a common trait you do see during in-home presentations). He knows he has a great product and great people behind him, and that was very evident with the way he conducted his presentation and follow up. (Just an FYI - you weren't the cheapest in price, but you were very competitive, and the best in terms of value). The next step was working with Audrey and she was a true joy to work with. She was in constant communication and updated me throughout the entire process and was always a step ahead of my questions. She was always able to be reached, and was very friendly, courteous, and helpful. When the actual work began, I was at a national meeting in NYC, but my wife was extremely impressed with how hard everyone was working, and for how long each day they were here. We recently had our first child, and I was never more at ease with them being the only ones here. My son was actually able to sleep during the work too, so they get high marks on the noise level, or lack there of. The actual workers that were here, were professional, courteous, and incredibly hard-working. (Not to mention they were here working during the week that had the actual worst humidity and heat this summer.) In addition the foreman and a worker came here on a Friday night to make sure my chimney wouldn't leak (because it was supposed to rain that weekend), while I was still waiting for that chimney company to come back and fix their horrible work. The fact that they were even thinking of my house on a friday night, when they weren't even here that day, made me realize that your company is truly top-notch. The outside of our house was left in great condition, and I never found one nail in the grass. I wouldn't hesitate to recommend your company to anyone, and I would always be a referral if you need one. If money wasn't so tight right now, I would have your siding team here if they operated the same way your roofers do - that's just how good of a job they did. If we are ever able to have that done in the future, your company will be the first one I call. I just wanted to let you know you have an incredible team. Thanks!  P.S. - I was outside mowing the lawn this weekend, and was just so incredibly happy when I was looking at the roof.  

Professional, Hard-working, Knowledgeable, Honest, and competitively priced. The end results speak for themselves, and I would highly recommend them to anyone needing a new roof.

After reviewing the various quotes I received, I thought that Klaus Larsen would be able to do the best job and I was confident he would be able to complete it as originally quoted. The Platinum Warranty was somewhat of a consideration, but it was more important to me to be able to transfer the warranty if I chose to move, so the new homeowner would have that same warranty. I believe Klaus would do a good job for everybody. He completes his job as he is contracted, and he has a great team of people who do professional work. I wouldn't hesitate to recommend Klaus.  

We used Klaus Larsen for a complete roof replacement. They provided a very professional service from start to finish. KL was not the least expensive of the 5 quotes we received but we felt a good degree of comfort that they knew their work and would be available long term should any problems ever develop.

Klaus Larsen did a great job on a complete roof installation. Salesman knew his product and listened to our concerns. Installation crew were clean, fast and very professional. Started at 7am and completed at 4:30.

I liked how everything was done, especially the cleanliness. 

Removed old roof and installed new roof with a 50 year warranty. Installed new gutters, and two new solar skylights. Complete cleanup afterward. Job done all in one day with minimal disruption. They were very punctual, responsive, and thorough. Came back three weeks after job was done when snow pack melted, to finish cleanup (nails and such).

I can't say enough about Klaus Larsen's company. I had the roof, gutters, skylights, and wood trim replaced. Every single part of each job was flawless. Klaus's crew did all the work we decided on exactly and even went above and beyond when issues arose. Everything from our initial meeting, pricing to the finished job was painless and perfect. We get so many compliments on our house from neighbors and friends because of the work. Top quality workmanship and a pleasure doing business with.

I have to say this roofing crew is an amazing bunch. They finished the roof in one day, worked steady and hard, and only took one break that I saw. It is very rare to see anybody work that hard these days. Tell Klaus I am totally impressed. He is lucky to have these guys.  

Everyone I dealt with was professional and very friendly and helpful.

I had the great pleasure of meeting Jeremy Minter for an evaluation of the owner's roof.  My client is the person who contacted you for this evaluation.  Jeremy is a wonderful ambassador for your company.  He is very professional & efficient. Very knowledgeable and knows how to interact with the client so that client fear is nonexistent.  I know that my client felt the same way.

Klaus and crew - You are the most amazing, generous, and giving group of people I have ever had the pleasure of being associated with. Thank you so much for the happiness you have brought to me and my family! Our new roof is safe, beautiful, and of quality work! The official Welcome Home celebration you gave us went excellent, everyone had a good time. Thanks again.

The salesman and work supervisor were knowledgeable, courteous, and answered all our questions. The crew arrived early in the morning and, after securing the huge netting to catch all the debris, started to remove the 2 layers of old shingles. They then started the new roof installation process while 2 other workers cleaned up. By 5:30 p.m. the entire new roof on the house and garage was completed and the property cleaned up.